Meet our team

Our Industry leading experts specialise in partnering with our clients to maximise the value of their customer data through personalisation, loyalty and beyond.
Talk to us today

If you want to derive more value from your data – through improved targeting and personalisation, right-sizing of loyalty customer rewards, or monetising your data – then ‘Request A Meeting’ today. We promise you it will be time well-spent.

Meet our team of specialists


Julie Fitzpatrick

Founder + CEO

An entrepreneurial business builder with an incomparable track record in developing loyalty and customer relationship strategies, Julie is the mastermind behind transformational growth and change for Gravitas client brands.

Fady Taouk

Client Services Director

A passionate change-agent who only ever sees possibility and potential, Fady orchestrates cross-company adoption and implementation of transformational customer loyalty, engagement ​and experience initiatives for Gravitas client brands.

Andrew Condron

Insights + Analytics Director

A data scientist who refreshingly understands the right and left brain need each other, Andrew focuses on translating complex analytical concepts into clear, actionable strategies, segmentation and single customer views for Gravitas client brands.

Dylan McCormick

Strategy + Growth Lead

Numero uno in making all the fiscal data make sense, and make a difference to business planning, practice and performance, Dylan’s calculus helps set the course for Gravitas success, and its client brands.

Make us part of your team to accelerate your customer value return

Meet our team

Business locations

Sydney & Melbourne

Sydney HQ

Suite 901, Level 9, MLC Centre
Martin Place, Sydney, NSW 2000

Join our team today

We invite you to join our mission to create lifetime customer relationships while shaping the future of your data together.