We find and grow customer value

We help leading brands leverage their customer data to unlock incremental value for a faster, more profitable return. We are the experts in Loyalty and Customer Value Management.

At Gravitas, we specialise in Customer Value Management at scale

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Customers under management

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Transactions analysed

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Personalised customer interactions

We embed tools and expertise to drive loyalty and incremental value faster


Determining the value and potential of your customers now and in the future


Developing customer strategies to accelerate incremental growth


Delivering differentiated and personalised customer experiences


Partnering with you to drive continuous and relevant customer engagement

We’ve built trust with leading Australian brands

Trust is built by ‘the doing, not the saying’. Clients trust Gravitas because we are present, and work arm-in-arm, with their teams daily. We share responsibility, accountability, and celebrate successes – both big and small.

We have pioneered unique proprietary Accelerator models and tools to transform the way you use your customer data.

Talk to us today

Explore our work